Dental Front Desk Assistant Job at Friendly Dental Group, Charlotte, NC

  • Friendly Dental Group
  • Charlotte, NC

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Paid holidays
  • Opportunity for advancement

Dental Front Desk Assistant - Charlotte, NC
Our established general dentistry group in Charlotte, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience. 

What We’re Looking For:

  • Minimum 1 year of dental front desk experience
  • Experience with scheduling, patient check-in/check-out, and front desk workflow 
  • Knowledge of dental insurance, billing, and patient accounts preferred 
  • Strong communication, customer service, and multitasking skills 
  • Positive, professional, and team-oriented attitude 
What You'll Do:

  • Welcome and assist patients in a friendly, professional manner
  • Answer phone calls, respond to messages, and schedule appointments
  • Support patient check-in/check-out and maintain accurate patient records 
  • Maintain accurate patient records and update systems as needed
  • Assist with insurance verification, billing, collections, and account follow-up 
  • Ensure the front desk is clean, organized, and welcoming
  • Deliver excellent customer service and resolve patient inquiries promptly
  • Work closely with the clinical and administrative team to support patient care 
What We Offer:

  • Pay: $19–$23/hour, based on experience
  • Benefits: medical, dental, vision and life insurance 
  • 401(k)
  • Paid time off
Schedule:

  • Monday through Friday 
  • Daytime hours 
  • 8-hour shifts 
  • In-person position 

Job Tags

Monday to Friday, Flexible hours, Shift work

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